Theresa Amabile, a professor at Harvard Business School, has
devoted much of her research to studying creativity, productivity, and
innovation. One of her most famous
articles is “How to Kill Creativity.” In
this article, Amabile outlines a model of creativity with a Venn diagram of
three overlapping circles, very reminiscent of Robert Sternberg’s triarchic
model of intelligence. Tony Wagner uses
Amabile’s model in discussing the topic of innovation in his excellent book Creating Innovators.
The three domains making up Amabile’s model are Creative
Thinking Skills, Expertise, and Motivation.
The area of overlap in the center is Creativity (or Innovation, as
Wagner refers to it in his book).
Creative thinking skills, for Amabile, refer to flexibility of thought,
imagination in approach to a problem, divergence from the status quo, and
perseverance in times when new ideas are scarce.
Expertise is deeply compile knowledge about a domain, such
as writing computer code or performing brain surgery. It is the result of extended deliberate
practice (10,000 hours in the studies cited in Gladwell’s Outliers) and
includes highly developed automated schema comprised mostly of procedural
knowledge (how to do something) studded with chunks of declarative knowledge
(knowledge you know that you know).
Experts are highly fluid in their performance of a domain task or in
solving a problem in that domain. They
can flexibly assemble skills they’ve practiced in order to create new solutions
to problems. However, outside of their
domain, perform about like everyone else, as demonstrated in a famous study
comparing chemistry professors to undergraduates in solving problems in
introductory economics.
Amabile’s third ring, the most powerful she says, is
Motivation, which is the determination to actually do something, to accomplish
a goal. She divides motivation into two
parts, extrinsic and intrinsic.
Extrinsic motivation is what comes from outside a person to induce them
to perform – the classical carrot-or-stick approach to managing people. Much study has gone into extrinsic
motivation, some of which is referenced in Daniel Pink’s well-written book, Drive. The consensus is that extrinsic
motivation can work for getting standard results on standard tasks as long as
the incentives and penalties are in place and relevant to the person. What extrinsic motivation does not do well is
produce long-lasting change or lead to creative new approaches.
Intrinsic motivation is that drive that comes from within
the person, her or his own desire to do something, like run a four-minute mile
or invent an electric light. We tend to
call intrinsic motivation passion or purpose.
Not surprisingly, intrinsic motivation leads to the most creativity and
productivity in people. As Mark Twain
said, play is what you want to do and work is what you are obliged to do,
whether painting a fence or designing a bridge.
The most creative work results from intrinsically motivated
behavior.
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